Last updated: January 2023
Your privacy is important to us. This privacy policy explains what personal data Horizon Hobby collects from you, through our interactions with you, and how we use that data.
Horizon Hobby Official offers a wide range of websites to assist customers across the globe. Please read the site-specific details in this privacy statement, which provide additional details about some of Horizon Hobby Official’s websites.
You can freely access much of our websites without providing any personal information. But certain functions of our website, for example purchasing products, entering contests, filling out surveys, and receiving newsletters, emails, or other promotional information from us, require that you submit some personal information. We do not collect any personal information without providing adequate notice and choice.
1. Your Rights Concerning Personally Identifiable Information
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time if you have further questions about privacy and data protection.
2. Notice Concerning the Data Protection Officers and Party Responsible for Horizon Hobby Websites
The party responsible for processing data on our US-based websites intended for American and other non-European users, such as horizonhobby.com, towerhobbies.com, spektrumrc.com, axialracing.com, etc., is:Contact
Our Data Protection Officer for these US-based sites is Ben Ambrose, who can be reached through the site contact form.
The part responsible for processing data on our EU-based websites intended for European users, such as horizonhobby.eu, horizonhobby.de, arrmarc.com etc., is:Contact
Our Data Protection Officer for these EU-based sites is Ben Ambrose, who can be reached through the site contact form.
3. Types of Data We Collect
Our goal is to provide you with the best and most efficient service as possible so you can get back to your hobbies. Horizon Hobby Official collects data to help us provide this service. We use the data that we collect about you to fulfill your product and service purchases and to create a personalized online experience. In order to better provide you with these products and services, our websites collect two types of information about users: Personally Identifiable and Non-Personally Identifiable Information.
4. How We Collect and Use Data
Cookies
Some of our web pages include cookies. You can configure your browser to selectively or always reject cookies. But disabling or rejecting cookies may limit the functionality of this website. Cookies, which are necessary to allow electronic communications or to provide certain functions you use, are stored pursuant to GDPR Art. 6(1)(f), which allows the processing for a legitimate interest. Horizon Hobby has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. Cookies stored for other purposes, such as customizing your online experience, are treated separately in this privacy policy.
Web Beacons
Some Horizon Hobby Official web pages include web beacons. Web beacons are small, graphic images on web pages or web-based documents or in email messages. We use web beacons to personalize your experience on some Horizon Hobby websites, determine the usefulness of information our services provide and analyze general user traffic patterns. Information about specific uses of web beacons on Horizon Hobby Official web pages can be found under the Analytics and Advertising section of this privacy policy.
Server Log Files
The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These include the type and version of your browser, operating system used, referrer URL, the hostname of the accessing computer, time of the server request, and IP address. These data are not combined with data from other sources. The basis for data processing is GDPR Art. 6(1)(b), which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Contact Forms
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide to answer your question and any follow-up questions. We do not share this information without your permission. Therefore, we will process data you enter onto the contact form only with your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal request via the site contact form. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose of its storage ceases to exist. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.
Registration on Horizon Hobby Websites
Some Horizon Hobby websites allow you to register with the website to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you registered. We will process the data provided during registration based on your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal request via the site contact form. We will continue to store the data collected during registration for as long as you remain registered on our website. Mandatory provisions, especially mandatory data retention periods, remain unaffected by this provision.
Leaving Comments on Horizon Hobby Official Websites
Some Horizon Hobby Official websites allow you to leave comments or reviews. If you use the comment or review function on the sites, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously. Our comment or review function may store the IP address of those users who posted. We need this information to be able to pursue actions for illegal or slanderous content. The comments and reviews are stored based on your consent under GDPR Art. 6(1)(a). You may revoke your consent at any time by sending an informal email request via the site contact form. Mandatory provisions, especially mandatory data retention periods or obligations to maintain records
Plugins
Some Horizon Hobby Official websites have social media or other types of plugins to improve our customer’s online experience. Social media plugins allow users to engage with their social media pages. Horizon Hobby pages may include plugins to Facebook, Twitter, Instagram, Tumblr, LinkedIn, Pinterest, Snapchat, YouTube, Vimeo, or Google Maps. When you visit our site, a direct connection between your browser and the social media company’s server is established. This allows the social media company to process the users’ engagement with their social media plug-in. To establish this connection, the social media company receives information that you have visited our site from your IP address. Horizon Hobby Official has a legitimate interest in creating an engaging user experience on its webpages. Thus, the basis for data processing under the GDPR is Art. 6(1)(f). Information about each social media plugin can be found in the Learn More section of this provision.
Analytics and Advertising
Some Horizon Hobby Official websites use third-party analytics and advertising services to a custom and optimized user experience from our websites and their advertising. Horizon Hobby Official pages may include the analytics and advertising services of Google Analytics, Google Analytics Remarking, Google reCAPTCHA, Facebook Web Beacon, or BazaarVoice Web Beacon. The collection of this data may come in the form of cookies, web beacons, or plugins. General information about how cookies, web beacons, and plugins work can be found above in the sections titled Cookies, Web beacons, and Social Media Plugins, respectively. Horizon Hobby has a legitimate interest in providing an optimized user experience from our websites and their advertising. Thus, the basis for data processing under the GDPR is Art. 6(1)(f). Information about each of the analytics and advertising services used on Horizon Hobby websites can be found under the Learn More section of this provision.
5. Newsletters
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent under GDPR Art. 6 (1)(a). You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.
6. Mobile Notifications
If you would like to receive mobile notifications, we require a valid phone number capable of accepting SMS messages as well as information that allows us to verify that you are the owner of the specified phone number and that you agree to receive mobile notifications. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information.
We will, therefore, process any data you enter onto the contact form only with your consent under GDPR Art. 6 (1)(a) and the Telephone Consumer Protection Act. You can revoke consent to the storage of your data and telephone number as well as their use for sending mobile notifications at any time, e.g. by replying with a STOP message. The data processed before we receive your request may still be legally processed.
Sharing excludes text messaging originator opt-in data and consent. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Payment Processing
Horizon Hobby Official websites accept payments via Bank Transter And PayID.
8. How to Access and Control Your Personal Data
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge.
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge.
You may change any of your personal information in your account online at any time. Also, you may contact us to assist in changing your personal information in your account online or to change, block, delete, or provide to you any other personal information stored by Horizon Hobby. However, some past transactional and encrypted backup data may not be deleted. To make any personal data requests, please contact us and make a request via the site contact form.